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Frequently Asked Questions (FAQs)

Find answers about ordering, quotes, payment options, freight shipping, returns, damage claims, warranties, and account support at CustomMHS.

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CustomMHS.com supports manufacturing and distribution operations that need equipment that fits right the first time. We specialize in storage and material handling and help you select the correct configuration upfront to avoid errors that cause delays, reorders, and costly downtime. To make price comparisons simple and fair, we reference the manufacturer’s model number on our listings and quotes whenever available. That way, you can compare the exact same item across suppliers apples to apples, so you can verify you’re getting the best deal without guessing whether the specs match.

Custom Equipment’s liability is limited to the value of the defective product only. We do not guarantee compliance with specific regulations—including OSHA or Walsh-Healey—unless the manufacturer explicitly warrants such compliance.

If an order is placed with incorrect pricing due to an error, Custom MHS will contact you to review the corrected pricing before processing the order.

While we make every effort to ensure accuracy, typographical, pricing, and product information errors may occur. Custom MHS reserves the right to correct any errors, inaccuracies, or omissions at any time without prior notice. All product information, pricing, and availability are subject to confirmation at the time an order is placed. Orders will not be finalized until reviewed and accepted by Custom MHS.

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Built for Manufacturers, Warehouses &
Industrial Facilities

CustomMHS is an authorized distributor of industrial storage and material handling equipment for manufacturers, warehouses, distribution centers,
and industrial facilities across North America. From shelving systems and pallet racking to storage containers, workbenches, carts, security fencing, and cabinets,
we carry industrial-grade brands and help you choose the right specs, load ratings, and configuration for your facility, workflow, and space before you order.